Kym Dann 

Mental Health Social Worker

16 Years Experience 

Mental Health, Relationships, Returning to Work, Career Counselling,  Clinical Supervision, Low Self-Esteem, Anxiety, Offender Re-integration, School and Workplace Bullying, Depression, Grief and Loss, Child Protection & DV

 

 

Why Phone Counselling?

Initiating that first session can be anxiety provoking, stressful and results in an ability to follow through - the good news is, "You are not alone!"

Many people recount similar feelings, even I felt this back in my late teens and ended up pulling the pin on seeking help altogether due to the fear of judgement, fear around not being able to articulate what I was feeling and scared nobody would understand me!  

 

Years on, I am now the person behind the door, phone or computer screen, which has led me to develop a Phone Counselling Service based on experiences shared by clients and my own experience in my late teens.  

 

Phone counselling provides a stepping stone to strengthening your help seeking skills via building your confidence, trust levels in a non-confrontational environment being your home or other place you feel comfortable.

 

Phone counselling is a brief intervention technique which provides you with up to x 6 sessions to discuss your concerns, create a plan and provide you with coping strategies to manage the concerns to sustain positive change.

 

Advanatages of Phone Counselling - Remember I call you...

Phone sessions allow you to book a time and undertake your session from the comfort of your home in a safe and familiar enviornment, not to mention the other benefits such as: 

• No Travel and bookings after hours, weekends to suit your routine and or work schedule. 

• If you live in a remote area, or have not transport this service provides you with help in your home via phone

• It can build your confidence and reduce anxiety around seeking help

• Sessions are flexible, from a one off session to utilising all six sessions

• Referral Pathway in place, whereby referral needs will be discussed and referral completed to an appropriate service - should you need to undertake further sessions via a Mental Health Care Plan 

• You dont have to worry about appearance as you are not visible,  whether for body image reasons, fears of discrimination, depression, anxiety, etc

 

Restrictions of Phone Counselling:

• Phone counselling is not approrpiate for those in need of ongoing support (suicidal, major depressive episode, eating disorders, personality disorders)

• No bulk billing through Medicare Mental Health Care Plans is avialable through Phone Counselling, this is a fee for service 

 

 

Fees & Billing Information:

Phone Counselling isnt covered by Medicare Mental Health Care Plans and attracts a fee for service rate.  Rates are listed on Services and Fees Page.

 

Medicare Bulk Billings, I am able to bill under Medicare Mental Health Care Plans and can provide an outreach service in order to provide you with face to face counselling, please email for details

 

Work Cover, I am a Work Cover Qld Provider and am able to bill Work Cover Qld for services if you are currently under their care - please email me so I am able to contact them to access what services I can provide you

 

Face to Face, is avaiable to clients, but face to face would occur only in ares of Ipswich, Warwick, Boonah, Springfield, Beaudesert, Yamanto, Goodna and you need to organise this to occur onsite at your preferred Service Provider (eg: Centrelink, Probation, Youth Justice, Housing, Job Network, Youth Service, Mental Health Service)  

• Please speak to your Case Manager or other significant person onsite, to organise a room for this to occur - have them liaise with myself via email 

• Face to face onsite with Service Provider, is able to be billed under a Mental Health Care Plan which provides you x 10 sessions.

• Onsite visits incur an out of pocket expense of $10.00 to account for travel and time and a link will be emailed to you to pay prior to session through paypal

 

If you are with a Job Agency, Disability Service, Child Safety, etc... ask your provider if they will pay for your sessions onsite, they can email myself directly to social_worker@bigpond.comfor rates, etc.. 

 

Service Providers

Services can be tailored to suit the needs of service providers to deliver services onsite to promote a multi-disciplinary appraoch to treatment whereby I am able to work in with Case Managers, Counsellors, Support Worker, Residential Suppot Staff, etc.

 

Please email me directly social_worker@bigpond.com for overview of services offered inclusive of:

- Training, tailored to your organisational needs or client demographic

- Clinical Supervision and De-briefing

- Counselling Face to Face and Phone 

- Assessments (DOC's, Youth Justice, Probation and Parole, Solicitors)

- Work Cover

- Job Seeking and Career Counselling

- Offender Reintegration 

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What next?

Click Pay Pal Link Below, this will take you to paypal and you can purchae a phone counselling session:

• On Services and Fees page, select your option for sessions and click paypal link for payment 

• Email social_worker@bigpond.com with your paypal reciept and preferred date and time for session (24 hour turnaround during peak times)

• Please include your preferred contact number, choice of x 3 time slots on your preferred day to allow for further choice should service be booked

• Cancellations require 48 hours notice and will incurr a $10.00 cancellation fee

• Kym will return your email to confirm your preferred time, date and ask you to fill out some questions prior to your appointment

• Any issues, email me directly and I can send you a link from paypal for payment

 

 

Congratulations you are booked and ready for your first appointment!